Karen Downs

Karen Downs is a seasoned professional in intranet strategy and content management, currently serving as a Senior Strategic Advisor for Staffbase since April 2024 and as a Business Owner at Intranet Advisors, LLC. since 2021. At NYU Langone Health from 2021 to 2024, Karen excelled as a Content Strategy Consultant, significantly enhancing user satisfaction through strategic planning and governance for a Modern SharePoint intranet. Prior to this, Karen held roles at H&R Block (2015-2021) as an Intranet Program Manager, focusing on digital experiences for over 100,000 employees, and at Sprint Nextel (2007-2015) as an Intranet Manager, leading teams in corporate intranet management and design. Educationally, Karen holds a BA in Psychology from the University of Missouri-Kansas City.