David Hwang is currently the Chief Customer Officer at Superhuman (formerly Grammarly), where they lead customer success teams to enhance the user experience for over 40 million customers worldwide. With more than 20 years of experience, Hwang has previously held leadership positions at Payscale, Workiva, and ServiceSource, focusing on customer value and lifecycle management. They have established high-performing teams and innovative practices that support clients in achieving their goals. Hwang is also a Limited Partner at Stage 2 Capital and pursues a BA in Information Management & Systems at UC Berkeley.
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