Ben Kern is an Ecommerce Systems Analyst at Stanley 1913 since November 2023. Previously, Ben served as an Associate Project Manager and Customer Service Supervisor at Rad Power Bikes from July 2018 to December 2022, with a focus on process improvement, program management, and customer experience. Ben led cross-functional teams, managed customer service operations, and oversaw significant team growth, implementing strategies to enhance efficiency and resolve high-risk cases. Earlier roles included Senior Product Support Specialist and Product Support Specialist at Rad Power Bikes, as well as Shift Supervisor at Bagel Oasis. Ben holds a Bachelor's degree in International Political Economics from Colorado College, completed in December 2016.
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