Josh Franks possesses extensive experience in IT and service delivery across various organizations. Starting as a Client, Network and Server Technician at GCweb, Josh progressed to roles such as Senior Technical Consultant at AAPT and Senior IT Support Analyst at Ardent Leisure Group, where responsibilities included onsite technical support and management of large IT infrastructures. In a leadership capacity, Josh served as APAC Service Support Manager and Global Service Delivery Manager at Cardno, followed by a role as IT Services Manager at Careers Australia, overseeing significant educational operations. Currently, Josh is positioned as Service Delivery Manager at Stantec, demonstrating a strong background in telecommunications, support strategies, and vendor relationship management.
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