James Jackson

Program Manager, Membership - SMB Engagement at Staples Canada

James Jackson is a seasoned program and product manager with extensive experience in driving strategic growth initiatives, particularly in the SMB sector at Staples Canada. Currently serving as Program Manager for Membership - SMB Engagement, James emphasizes enhancing customer experiences across various channels. Previous roles include Product Manager and Growth Product Manager, where achievements include significant efficiency improvements and successful large-scale customer migrations. Prior to Staples, James held several digital product management positions at The Home Depot Canada, leading innovations that drove revenue and improved operational metrics. With a solid educational background in Business Administration and Sports and Event Marketing from George Brown College, James combines analytical skills with a strong emphasis on collaboration and stakeholder engagement.

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Staples Canada

7 followers

We are the Working and Learning Company. We are building a community of exploration and discovery, a place where we can all work, learn and grow together. We are here to be a trusted ally, a resource and a sounding board, motivated to support our customers with expert knowledge, unique products and innovative services, made for the changing needs of today’s entrepreneurs, teachers, parents and students. Founded in 1991, Staples Canada, The Working and Learning Company, is a privately-held company based in Richmond Hill, Ontario, with a network of over 300 stores across Canada. To learn more, visit www.staples.ca or follow @StaplesCanada on Facebook, Twitter and Instagram.


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10,000+

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