Benjamin Morse is a seasoned technical professional with extensive experience in incident and problem management. Since August 2000, Benjamin has served as a Principal Technical Analyst at Staples, focusing on high-priority incident management and previously specializing in problem management and data backup/recovery using NetBackup. Prior to Staples, Benjamin worked at Inacom Corporation from 1996 to 2000, where responsibilities included providing technical support and facilitating coordination between technicians and the Fleet Bank Help Desk. Benjamin holds a degree from Barrington College and is a graduate of Natick High School.
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