Grace Osei is an experienced professional in the field of claims and risk management. Grace began a career in 2007 as a Human Resources Intern at YOU Inc., followed by a Teller position at Washington Savings Bank, where responsibilities included managing daily transactions. Transitioning into claims, Grace held roles as a Claims Representative and Utility Specialist at The Hanover Insurance Group, later becoming a Commercial Account Manager at Deland, Gibson Insurance Associates. Grace advanced to a Claims Account Manager position at Keolis North America Inc. and later served as a Senior Liability Risk Management Specialist at Staples, overseeing general liability and auto liability claims. Academic credentials include a Bachelor of Arts in Psychology and Legal Studies from the University of Massachusetts Lowell and an Associate of Arts in Liberal Arts from Quinsigamond Community College.
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