John MacDermid is a customer-focused retail leader and Divisional Sales Manager at Staples, where they have cultivated a strong emphasis on guest service and loyalty. Previously, they served as the Sales Manager at Hudson's Bay from 1990 to 2016, holding various roles that emphasized customer service, sales, and associate engagement. At Home Outfitters, from 2016 to 2019, they were responsible for driving store metrics and maintaining operational excellence. Currently, John is pursuing a degree in Business/Commerce at Saint Mary's University, which they began in 1987.
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