Kate McLain is a Customer Success Manager and retail management expert with over 25 years of experience in customer operations. Currently serving as the General Manager at Staples, Kate has previously held positions such as Store Manager at Save A Lot Grocery and Sales Manager at Bob's Discount Furniture, where they demonstrated a strong ability to exceed performance and revenue goals. Kate is pursuing a Bachelor of Science in Project Management at Southern New Hampshire University while also studying psychology at Southern Maine Community College. Known for their exceptional communication and relationship-building skills, Kate is committed to fostering an inclusive and high-performing workplace.
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