Ken Yee is an experienced program and business analysis manager with a strong background in technical services and operations. Currently serving as a Program Manager in Technical Services at Staples since October 2018, Ken oversees a team of analysts focused on supporting the Tech Services business through various development efforts. Prior to this, Ken has held multiple roles at American Student Assistance since 1997, including Business Analysis Manager, Technical Business Analyst, Senior Technical Support Engineer, Data Analyst, and Quality Control Analyst, demonstrating a comprehensive understanding of business processes and technical support. Ken's earlier experience includes serving as Operations Manager at Toys R Us from 1995 to 1996. Ken earned a degree from Boston University between 1991 and 1995.
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