Ted Werner is the Director of Customer Service: Business Intelligence and Project Services at Staples, a position held since 2008. They lead a group of expert centers that provide support to front-line customer service organizations. Previously, Ted managed a 300-person contact center at Staples and had roles in project management and service activation across various companies including AT&T and Ameritech. Ted holds a Bachelor of Science in Industrial Engineering from Purdue University and is pursuing a Master of Business Administration in Finance from North Central College.
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