Jake Holmes is a results-driven leader with over 30 years of experience in loyalty programs, payment systems, and Geographic Information Systems (GIS). Currently a Senior Manager at Starbucks, Jake specializes in transforming strategic business goals into innovative, customer-centric solutions that drive engagement and growth. Previously, Jake held various roles, including Project Manager, Account Manager, and Technical Implementation Manager at several notable companies such as Visa, Bank of America Merchant Services, and First Data Corporation. With a proven track record of fostering strong partnerships and delivering exceptional client experiences, Jake excels in leading cross-functional teams to achieve measurable outcomes. Jake holds a certificate in Computer Aided Drafting from ITT Technical Institute.
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