Jay Tailor

Operations Manager

Jay Tailor is a PMP® and CSM-certified project leader with over six years of experience addressing complex operational challenges across retail, engineering, and industrial automation. Currently serving as Operations Manager at Starbucks, Jay optimizes high-volume store operations and has improved customer satisfaction by 15%. Previously, Jay worked at Schneider Electric as a Manager in Manufacturing Automation and Digitalization, delivering significant cost reductions and efficiency improvements in multi-million-dollar projects. Jay holds a Master of Science in Project Management from Northeastern University and a Bachelor's degree in Mechanical Engineering from G H Patel College of Engineering & Technology.

Location

Boston, United States


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