Jon M.

Jon M. is currently the Vice President of Global Business Services at Starbucks Coffee Company, bringing over 20 years of experience in business and technology. They have a strong background in strategy development, customer success, and organizational effectiveness, demonstrated through leadership roles at notable organizations including the Bill & Melinda Gates Foundation and Microsoft. Jon previously served as a Senior Management Consultant at Point B and held various positions focused on customer experience and product management at Center and Ramp Technology Group. They hold a Master of Science in Psychology from Capella University and have completed various leadership programs, including those at the Ritz Carlton Leadership Center and Disney Institute.