Robert Mercer is a Director of Product Design specializing in user research and strategy, currently serving as Design Director for Global Digital Products at Starbucks. Since 2017, they have led cross-platform UX design efforts, focusing on enhancing the customer and barista journeys. Before this role, Robert managed a design team as Digital Product Design Manager and oversaw strategic branding projects as Creative Strategy Manager at Starbucks. Previously, from 2008 to 2011, they worked as a Senior Designer at Hornall Anderson Design, where they focused on brand identity and packaging systems. Robert is currently pursuing a BFA in Graphic Design at Montana State University-Bozeman.
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