Ross Smith is an Analytics and Digital Product Leader at Starbucks, currently serving as the Group Product Manager for Digital Order Fulfillment, where they lead a team to enhance order fulfillment technology for partners and customers. Prior to this, Ross held the position of Lead Manager for Decision Science at Starbucks, overseeing enterprise retail testing analytics. They also worked as a Senior Managing Consultant at Mastercard Data & Services, leading analytics consulting teams focused on retail and restaurant industries. Ross earned a Bachelor of Arts in Economics from Princeton University in 2015.
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