Ruban Peter is an accomplished Product Manager with extensive experience in leading transformative initiatives across various industries, particularly in customer service and application integration. Currently at Starbucks since April 2021, Ruban spearheads the Contact Center Modernization initiative, utilizing AI to enhance customer experiences and has implemented the Clarity SaaS Portfolio Management. Previously at Zones, LLC, Ruban successfully led numerous projects that improved operational efficiency and resulted in significant cost savings. Early in the career, Ruban held roles at SCIO Health Analytics®, SDLC Partners, Streamline Healthcare Solutions, B E-B Solutions Private Limited, and Cognizant Technology Solutions, where expertise in data analysis, business system analysis, and project management was demonstrated. Ruban holds a Master's Degree in Information Systems and Operations Management from the University of Florida and a Bachelor's Degree in Electrical and Electronics Engineering from Sri Venkateswara College of Engineering.
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