Sam Kruger has extensive experience in technology operations and customer support within the retail and hospitality sectors. As a District Manager and Technology Operations Manager at Starbucks, Sam managed IT operations across the EMEA region, focusing on the implementation of strategic IT procedures, budget management, and team leadership, resulting in substantial improvements in productivity and incident response times. Prior experience at NCR Corporation included roles such as Senior Customer Success Manager and Technical Support Specialist, where Sam excelled in customer relationship management, service delivery, and technical problem solving. Sam holds a high school diploma from St Thomas More High School, completed in 2011.
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