Tim Waters is an experienced operations professional currently pursuing a Bachelor of Science in Public Service and Public Policy at Arizona State University, where they are on track to graduate Summa Cum Laude. From 2013 to 2017, Tim served as the Manager of Retail Experience Insights at T-Mobile, developing customer experience measurement strategies and leading cross-functional teams. Prior to that, they held various roles at Starbucks from 2006 to 2012, including Program Manager for Operations Innovation & Solutions and Global Growth and Development, where they focused on enhancing customer interactions and implementing innovative retail experiences. Tim’s military background includes serving as a Platoon Sergeant in the Washington Army National Guard for over two decades, earning multiple commendations for their leadership and operational excellence.
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