Starbucks ethically sources and roasts high-quality arabica coffee. They are known as the leading roaster and retailer of specialty coffee globally. 

Starbucks purchases, roasts, and serves award-winning coffee to its millions of customers. Their food and beverage offerings include Italian-style espresso beverages, cold blended beverages, seasonal drinks, hot breakfast, lunch, snacks, a bakery, and premium teas. Additionally, they sell merchandise like tumblrs and mugs as well as gift cards for special occasions. In some stores around the world, they sell alcoholic drinks. 

In everything they do, they always live by their mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

Founded in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker, Starbucks began as a single store front in Pike Place Market. Originally, they sourced their beans from Peet's Coffee & Tea. Eventually, Alfred Peet stopped supplying his own beans and began to train a new Roastmaster for the company. Following this transition, they sold the company in the 1980's to Howard Schultz who had Italian Coffeehouse aspirations. Originally a coffee bean store, Howard set out to make Starbucks an espresso-based coffeeshop and led much of the expansion of the franchise. With shifts in leadership over time, a decade was spent growing market share and defining corporate social responsibility. 

Starbucks went on acquire several operations as part of their strategy such as Seattle's Best Coffee, Torrefazione Italia, and The Coffee Connection. Today, Starbucks operates in the US, Canada, UK, Europe, and Asia with about 32,000 stores worldwide.

Consumer Goods

Food & Beverage

Restaurants

Starbucks

Starbucks' headquarters in Seattle, WA, United States

This department manages and oversees relationships between the organization and its employees, focusing on labor rights, employee engagement, and dispute resolution.

Labor Relations

This department focuses on preparing and serving coffee beverages to customers while ensuring quality and customer satisfaction.

Coffee Services

The Retail Operations team at Starbucks is responsible for the seamless functioning of daily store activities and ensuring an exceptional customer experience. This includes workforce management, inventory oversight, maintaining store standards, implementing operational strategies, and optimizing the supply chain. Team members collaborate to streamline processes, support baristas, and uphold Starbucks’ commitment to quality and service in every customer interaction.

Retail Operations

This department oversees the supervision and coordination of operational activities across various shifts to ensure efficient workflows.

Operations Management

This department is responsible for the design, development, testing, and maintenance of software applications and systems.

Software Engineering

This department oversees and coordinates supervisory functions to ensure effective management and guidance of personnel.

Supervision Services

This department oversees and coordinates management functions to ensure efficient workflow and organizational effectiveness.

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Coffee Services

Retail Operations

Operations Management