James Balbas

James Balbas is an experienced compliance and customer success professional with a strong background in regulatory management and data analytics. Currently serving as Associate Director in Customer Success at StarCompliance since March 2020, James previously held various compliance roles at Pacific Life from August 2011 to March 2020, including Compliance Manager, Compliance Supervisor, and Sr. Compliance Analyst. Responsibilities encompassed enterprise compliance program management, personal trading analysis, and the implementation of compliance technology solutions such as StarCompliance. James started a career at Union Bank, where roles included Retail Compliance Officer and Bank Secrecy Act Specialist. Academic credentials include a Bachelor of Arts in Journalism and Communication Studies from California State University, Long Beach, and an Associate of Arts from Saddleback College.