Starling Bank is a digital, mobile-only challenger bank based in the United Kingdom, operating current accounts, business banking, and a payments service scheme for merchants.

Finance

Starling Bank

Starling Bank's headquarters in United Kingdom

Raman Bhatia

Steve Newson

Joe Gordon

Declan Ferguson

Michele Rousseau

Damian Thompson

Nick Drewett

Colin Tancock

Harriet Rees

Sam Gater

Will Adams

Will McSheehy

Monica Risam

Catarina Abrantes

Stephen Taylor

Marcus Traill

The Fraud Prevention and Risk Management team at Starling Bank is dedicated to safeguarding the bank and its customers from financial crime. They employ advanced analytics, risk assessment strategies, and proactive investigations to detect and prevent fraud, manage operational risks, and ensure compliance with regulatory standards. This team works collaboratively to develop and implement robust anti-fraud measures and foster a culture of financial crime awareness within the organization.

Fraud Prevention and Risk Management

The Engineering and Software Development team at Starling Bank is responsible for designing, building, and maintaining the bank's digital platforms and services. This team focuses on developing high-quality software solutions for the online banking experience, enhancing security measures, and ensuring seamless functionality for both personal and business banking products. Their collaborative efforts drive innovation, improve user experience, and support the bank's goal of providing exceptional digital services to customers.

Engineering and Software Development

The Compliance and Regulatory Affairs team at Starling Bank ensures that the bank adheres to all relevant laws, regulations, and industry standards. This team is responsible for monitoring compliance with financial regulations, managing risks related to security and information, and overseeing legal disputes. They work collaboratively across departments to implement effective policies and procedures, safeguarding the bank’s operations while ensuring a robust and secure banking environment for customers.

Compliance and Regulatory Affairs

The Operations and Customer Service team at Starling Bank is dedicated to providing exceptional support and service to customers while streamlining internal processes. They manage customer inquiries, onboarding, and complaints, ensuring a seamless banking experience. This team also oversees risk management related to card fraud and scams, enhancing customer trust and satisfaction with Starling's digital banking services.

Operations and Customer Service

The Leadership Team at Starling Bank is responsible for guiding the strategic direction and operations of the digital bank. Comprising key executives from diverse functions, the team ensures regulatory compliance, risk management, and innovation in customer-centric banking services. They drive organizational growth, oversee financial performance, and foster a culture of excellence while adapting to the evolving financial landscape.

Leadership Team

The Marketing and Communications team at Starling Bank is responsible for developing and executing strategies that enhance brand awareness and customer engagement across various channels. This team leverages creative content, social media, and partnerships to communicate the bank's innovative offerings, while also managing public relations and customer service experiences to strengthen the overall brand and drive growth in current and business banking accounts.

Starling Bank

Org chart

Board & advisors

Teams

Fraud Prevention and Risk Management

Engineering and Software Development

Compliance and Regulatory Affairs

Operations and Customer Service

Leadership Team

Marketing and Communications

Offices

Starling Bank

Org chart

Board & advisors

Teams

Fraud Prevention and Risk Management

Engineering and Software Development

Compliance and Regulatory Affairs

Operations and Customer Service

Leadership Team

Marketing and Communications

Offices

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