James Lyon

James Lyon is a seasoned project manager and operations specialist with extensive experience in the insurance industry. Currently employed at Starr Insurance since November 2023, responsibilities include creating process documentation, leading project coordination, and managing change management activities. Previous roles at Allstate and Esurance involved enhancing customer experience through data analysis and process design, overseeing no-fault claims departments, and managing project deliverables and budgets. James began a career at Prudential Insurance and GEICO, progressing through various positions in claims management and customer service. Educational background includes studies at Dowling College, Embry-Riddle Aeronautical University, and SUNY Farmingdale.