Madelyn Thompson is an accomplished professional with a comprehensive background in insurance and operations management. Currently serving as the Head of Center of Excellence at Starr Insurance since June 2021, Madelyn has held various roles, including Multinational Operations and Training and Senior Operations Analyst. Prior experience includes positions at Zurich Insurance Company Ltd and Zurich North America, where responsibilities spanned international sales, operations management, and team leadership. Madelyn led international operations, overseeing extensive teams and ensuring efficient service delivery for corporate clients. An early career as an Independent Consultant at H&M Computer Services involved developing business requirements for insurance automation solutions. Madelyn holds a Bachelor of Arts in Psychology from John Jay College (CUNY).
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