Daniel Renwick is a Customer Support Enablement and Operations leader with a focus on enhancing support systems and operational efficiency. Currently self-employed, Daniel has previously served as the Customer Enablement & Support Operations Manager at Start.ca, where they led a team of technical support agents and implemented strategies that improved performance by approximately 10%. With a background as an Account Manager at Info-Tech Research Group and various roles in customer experience and operations, Daniel has a proven track record of optimizing workflows and enhancing customer satisfaction across multiple organizations. They hold a CCNA in Computer Technical Services from Fanshawe College.
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