Dave Robson

Dave Robson has over 16 years of experience in customer service management, currently serving as the Customer Experience Manager at Start.ca since December 2015. In this role, Dave oversees day-to-day operations of front-line customer service staff and manages social media responses to customer inquiries. Prior to this, Dave held the position of Team Manager at Convergys from January 2007 to November 2015, where responsibilities included coaching employees, monitoring calls, planning daily operations, and problem-solving in a dynamic environment. Dave's educational background is from London Central.