Khalid Otaifa

Khalid Otaifa has extensive experience in technical support and network operations within the telecommunications industry. Currently employed as a Technical Support Agent at Start.ca, Khalid Otaifa manages customer inquiries related to Internet, VOIP, and IPTV services, including provisioning and troubleshooting tasks. Previous roles include Field Services at Bell Technical Solutions, where Khalid Otaifa installed and repaired fiber telecommunications equipment, and Tier 1 Network Operations Specialist at Mobily, focusing on monitoring and provisioning GPON services. Khalid Otaifa's background also includes project coordination for the STC Public Wi-Fi project and experience with Cisco router configurations at STC. Khalid Otaifa holds a Bachelor's degree in Telecommunications Engineering from the University of Science and Technology in Yemen.