Alexia Plexidas

Alexia Plexidas is a seasoned professional in customer experience and hospitality, currently serving as a Senior Consultant at Start Reverse and the Founder of CX Matters. With a rich background that includes positions such as Global Head of Guest Experience at Selina and Portfolio Development Manager at Design Hotels AG, Alexia has consistently transformed approaches to guest engagement. Alexia earned a Bachelor of Applied Science in International Hospitality Management from the Ecole Hôtelière de Lausanne after completing the International Baccalaureate at St. Catherine's British Embassy School. Alexia's diverse experience spans various roles in revenue management and guest experience across notable organizations.