Marc Caron

Marc Caron is an experienced Information Technology professional with a strong background in technical support roles. Currently serving as an Information Technology Support Analyst at StarTech.com since April 2017, Marc has consistently assisted employees with technical issues utilizing the Sysaid ticketing system. Previous positions include roles as a Service Desk Analyst and IT Helpdesk Analyst, both in contract and co-op capacities at StarTech.com, as well as a part-time College Professor teaching WAN Networking at Fanshawe College. Prior experience includes a Technical Support Specialist role at Apple, where Marc diagnosed software and hardware issues, along with a previous position as Lead Visual Merchandiser. Marc holds an Advanced Diploma in Computer Systems Technology from Fanshawe College, earned in December 2017.