Oriol Madrenas

Vice President Of Customer Success at StarTech.com

Oriol Madrenas has extensive experience in the technology industry and has held various roles at StarTech.com and EET Europarts Spain.

At StarTech.com, they started as a Marketing Associate in 2007 before progressing to roles such as Market Research Specialist, Customer Service Advisor, Account Manager, Business Development Manager, Country Manager - España, and Regional Manager, Southern Europe. In these positions, they focused on customer acquisition, retention, and penetration, as well as developing relationships with channel partners and enterprise customers. Oriol also supported troubleshooting and provided solutions configuration and deployment support.

In 2019, they became the Channel Sales Manager for North America DMR at StarTech.com, where they expanded the company's distribution footprint and accelerated sales with existing partners. Oriol then held the position of Director of Customer Success before being promoted to Vice President of Customer Success in 2023, where they continue to contribute to the company's success.

At EET Europarts Spain, they served as the Director of Connectivity and successfully positioned the company as a key player in connectivity accessories.

Overall, Oriol Madrenas has a proven track record of driving revenue growth, establishing partnerships, and leading successful teams in the technology industry.

Oriol Madrenas completed their Global Executive MBA in Business Administration, Management, and Operations from IESE Business School in 2022. Prior to that, they pursued an Honours Specialization in Political Science and Psychology from Western University, graduating in 2011. In addition, they obtained various certifications from LinkedIn in 2019, including Building a Dynamic Heat Map in Excel, Excel VBA: Managing Files and Data, Bill George on Self Awareness, Authenticity, and Leadership, Power BI Essential Training, and How to Use LinkedIn Learning.

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Timeline

  • Vice President Of Customer Success

    October, 2023 - present

  • Director, Customer Success

    March, 2023

  • Channel Sales Manager, North America DMR

    March, 2019

  • Regional Manager, Southern Europe (spain, Italy, Portugal)

    January, 2017

  • Country Manager - España

    December, 2014

  • Business Development Manager - España

    January, 2014

  • Account Manager - España

    May, 2011

  • Customer Service Advisor

    January, 2009

  • Market Research Specialist

    January, 2008

  • Marketing Associate

    June, 2007

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