Miodrag Belić

Senior Customer Support Agent at Infinity

Miodrag Belić has a diverse work experience in customer support, customer service, and English language teaching. Miodrag has worked as a Customer Support Agent at Infinity since October 2022. Prior to this, they worked as a Customer Service Representative at Sitel Group from March 2022 to September 2022. Miodrag also has experience in teaching English. Miodrag worked as an English Language Teacher at Elan from July 2021 to September 2021, at English Center "Saint Education" from September 2020 to July 2021, and at International Kindergarten "Saint Education" from April 2019 to July 2021. Before entering the education field, Miodrag worked as an English Language Teacher at English School "Oxford" from 2014 to 2019. Miodrag also has experience as an English Translator from 2008 to 2019.

Miodrag Belić has a Master's degree in Linguistics from Alfa University, which they obtained from 2013 to 2014. Prior to that, they earned a Bachelor's degree in Foreign Languages, Literature, and Linguistics from the same institution, studying from 2007 to 2013. In addition to their formal education, Miodrag has also obtained several certifications in digital marketing and SEO from Semrush, including certifications in competitive analysis, keyword research, link building, management, reporting, collaboration, mobile, international, and local SEO, on-page and technical SEO, rank tracking, SEMrush site audit, backlink management, content-led SEO, digital marketing for SMBs, effective PR and link requests writing, local SEO, mastering digital PR, mobile SEO, role of content, SEO fundamentals, SEMrush SEO toolkit, and SEMrush for digital agencies. These certifications were earned between September and October of 2022.

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Timeline

  • Senior Customer Support Agent

    October 1, 2022 - present