Nihar Vasa possesses extensive experience in customer success and coaching, currently serving as a Coach for the Women Fellowship and High Performance Fellow at Startmate since June 2021, while also guiding tours at Local Sauce Tours in Sydney. Notable roles include Head of Customer Success at trace, where Nihar scaled teams and achieved significant revenue milestones, and Head of Customer Success at Josef, successfully expanding the Customer Success and Legal Technology teams. Previous positions feature leadership in customer success at Go1 and SurveyMonkey, with a strong track record in driving growth and enhancing customer experience. Earlier experience includes a Sales Manager role at Contiki Holidays and operations management for luxury tours at The Travel Corporation. Nihar holds a Bachelor of Commerce from The University of Auckland and has pursued additional education in information technology through Puddle Pod.