Ritesh P. is a seasoned Support Operations Leader with over 15 years of experience in transforming customer experience within the tech and SaaS sectors. Currently serving as the Head of Support and Customer Success at StarTree, Ritesh leads a global team focused on delivering exceptional customer experiences. Previously, they held key positions at Matillion, Blend, and Intel, where Ritesh implemented scalable support solutions and enhanced operational efficiencies. With a strong focus on cross-functional collaboration, Ritesh has consistently driven improvements in customer satisfaction and operational KPIs throughout their career.
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