Silvana Prodan

Silvana Prodan, PhD, is a Customer Success Manager at Bloomflow, where they focus on delivering innovative solutions to international customers. They serve as a Research and Teaching Assistant at Université Bourgogne Europe and previously held roles such as Operations and Renewals Specialist at Eptica, Project Manager at Crayon, and Graduate Trainee in Sales & Account Management at Thomson Reuters. Silvana earned a Doctor of Philosophy from Université de Bourgogne and has degrees in International Economics and Cross-cultural Communication. Their expertise spans customer success, project management, and translation across multiple languages.