Amber Johnson, M.A., possesses a diverse background in customer service and operations across multiple industries. Experience includes roles such as Supervisor at Burkes Outlet Store, where Amber managed staff and resolved customer issues, and Licensed Sales Professional at State Farm, delivering exceptional customer service and policyholder protection. Additional experience includes positions as Claims Specialist and Claims Associate at State Farm, and Operations Specialist at JPMorgan Chase, focusing on project assignments and customer relations. Amber holds a Master of Arts in Mass Communication/Media Studies and a Bachelor of Science in Business from Grambling State University.
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