David Herrera, CPCU, is an experienced Technology Manager with a diverse background in the insurance industry, currently working at State Farm. Since June 2022, David has led innovative projects within the State Farm Innovation Group, such as creating an internal Metaverse platform aimed at enhancing training efficiency and reducing costs. Previously, as Director of Claim Operations at HiRoad, David significantly improved operational efficiency and reduced loss ratios. David's extensive career at State Farm includes leadership roles in various technology and management capacities, focusing on developing customer identity management strategies, enhancing security measures, and improving claims operations across multiple states and Canadian territories. David holds a Bachelor of Business Administration in Finance and Financial Management Services from Western Illinois University.
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