Agency for Governmental IT Services
Bent Ertner possesses extensive experience in IT support and management, currently serving as Situation- og Problem Manager, Proces- og Incident-manager, and Servicedesk koordinator at Statens It since January 2010. Previous roles include IT-Supportkonsulent at Statens It, IT-Support at Miljøministeriet, and Professionel ICT Support Analyst at Canon Danmark A/S for nearly a decade. Early career highlights include serving as Webmaster at BRUHN A/S and Product Specialist at NewTronic Scandinavia A/S. Educational qualifications include PRINCE2 Foundation, ITIL Foundations V2 and V3, Lotus Domino Administrator, and MCP Windows 2000 Server certifications.