Abel Walker

Abel Walker is an IT Service Manager with extensive experience in customer experience management, operations leadership, and service desk management. Currently overseeing operations at Dragonfly Health, Abel has successfully implemented learning and development programs, achieving a turnover rate of less than 2%. Previously, Abel held various roles at Sprint, Hibbett Sporting Goods, and Hospicelink, where they excelled in process optimization and software integration. Abel holds a BA in Communication from Columbus State University and is known for leveraging data-driven outcomes to enhance organizational performance.