Ellen McGuire is a seasoned professional in community management and customer support, currently serving as a Customer Support Specialist at Talofa since June 2023, where responsibilities include streamlining player feedback and providing community management for a global audience. Previously, Ellen held roles such as Community Coordinator and Discord Community Moderator at Statespace, and Community Manager at S2 Groupe, focusing on social strategies and enhancing user experience. With a background in social media management at Due West Photography, Ellen collaborated with small businesses to develop authentic branding, while also serving as a Social Media Manager and Copywriter at Defined Coffee LLC. Earlier experience includes working as a Security Analyst and Editor at VGF Security Solutions, where tasks involved proofreading and monitoring international news for potential impacts on travel. Ellen holds a Master's Degree in International Relations from Queen's University Belfast and a Bachelor's Degree in Political Science from Queens University of Charlotte.
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