Our staff are fully trained and experienced in our fields of expertise. Agents, managers and key personnel hold NQF4 and NQF5 certification as required by the EAAB. We hold current valid Estate Agency Affairs Board fidelity fund certificates. We are compliant with EAAB's requirements for the issuing of fidelity fund certificates and the operation of our trust account.
 

We are registered debt collectors (certificate no 0044957/10) and place strong emphasis on collection procedures and credit control. We are registered credit providers (reg no NCRP 3517) with the national credit regulator and are able to provide financial assistance to body corporate schemes.

 

Our systems are state of the art, allowing us to manage all aspects of our client's property. We invest continuously in our systems and technology, to bring clients amongst others, debit orders, eft payments, email statements, sms notifications, maintenance logging and total control of their buildings financial position. Our online portal - provides (Trustees/Landlords) full access to their building's financial affairs, insurance, minutes and other important documentation. Sectional Title/ HOA owners and rental tenants can access their own levy/rent accounts and other information and documentation, such as minutes, sectional title plans, inspections, financial statements etc, online.

We provide a variety of payment options for clients to make levy and rental payments hassle free, including debit orders, eft’s and Pay@ outlets. We have staff dedicated to arranging maintenance, be it emergency or only requests for quotes, and calls can be logged online 24 hours a day. Our marketing includes - Print media / Internet / Social Media / Search Engines / Monthly Newsletters.

Cheryl Cumming took over the Westrand franchise in 1989 and has since taken the sales department from strength to strength. She prides herself on the fact that for over 27 years her core business has been 95% referral based. Cheryl has

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