StayTuned is building a suite of tools to help high growth e-commerce brands grow even faster.

E-Commerce

Messaging & Communication

Software

StayTuned

StayTuned's headquarters in New York, NY, United States

Serge Kassardjian

Charley S.

Randy Jimenez

Lauralynn Drury

This department focuses on creating, maintaining, and improving software applications using various programming languages and frameworks.

Software Development

The Technical Team at StayTuned is responsible for developing, maintaining, and optimizing the suite of growth tools for e-commerce brands. This includes leading the backend development with Ruby on Rails, providing technical support, ensuring platform stability, and conducting rigorous quality assurance to deliver robust and scalable solutions.

Technical Team

This department focuses on providing assistance and solutions related to technical issues and customer inquiries.

Technical Support

This department is responsible for managing client relationships and ensuring satisfaction with product offerings.

Account Management

The Experience & Customer Success team at StayTuned focuses on optimizing the customer journey and ensuring client satisfaction. Led by the Director Of Customer Experience and VP Of Experience, and supported by the CX Operations Specialist, the team proactively addresses customer needs, troubleshoots issues, and implements strategies to enhance user experience, driving higher growth for e-commerce brands.

Experience & Customer Success

This department oversees the strategic direction and decision-making processes of the organization.

StayTuned

Org chart

Teams

Software Development

Technical Team

Technical Support

Account Management

Experience & Customer Success

Governance Board

Offices

StayTuned

Org chart

Teams

Software Development

Technical Team

Technical Support

Account Management

Experience & Customer Success

Governance Board

Offices

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