Erik Swartz is a skilled Scrum Master currently at Steampunk, Inc., having transitioned from a Business Analyst/project scheduler role where Erik played a crucial part in launching USAID’s ECRM Application Compass. With comprehensive expertise in Agile principles and Scrum processes, Erik has successfully coached teams, monitored performance metrics, and facilitated sprints to enhance efficiency. Additional experience includes roles in customer service and sales at GameStop, where Erik achieved significant sales results and team management, along with early career positions such as a delivery driver at Domino's and a merchandiser for the North Carolina Football Club. Erik holds a Bachelor of Business Administration in Management Information Systems from East Carolina University and earned a ScrumMaster certification in October 2023.
This person is not in the org chart
This person is not in any teams
This person is not in any offices