Steel Consumer Forum is an initiative dedicated to protecting the rights and interests of consumers in the steel sector. The forum works to support individuals, businesses, and institutions facing issues related to defective steel products, unfair trade practices, misleading information, or service deficiencies.

Our goal is simple: make consumer rights in the steel industry easier to understand and easier to enforce.

The forum helps consumers navigate the grievance redressal process under the Consumer Protection Act, 2019 by providing guidance, awareness, and structured support for filing complaints, seeking compensation, or resolving disputes.

Through advocacy, education, and consumer engagement, Steel Consumer Forum aims to promote accountability, transparency, and fair practices across the steel supply chain.

Focus Areas
• Consumer rights awareness in the steel sector
• Complaint guidance and dispute resolution
• Addressing defective or substandard steel products
• Promoting fair trade practices and accountability

Mission
To empower steel consumers with knowledge, guidance, and support so they can confidently exercise their rights and seek fair resolutions.

Steel Consumer Forum

Org chart

Teams

Offices

Steel Consumer Forum

Org chart

Teams

Offices

Related companies