Troy Rose is an experienced professional in customer service and data analysis with a career spanning over 17 years. Currently, Troy serves as a Senior Analyst for Customer Served Performance at Steelcase, providing expertise in business consulting for global customer service initiatives and eCommerce strategy. Previously, at Wolverine World Wide, Troy held multiple roles including Business Analyst, where strategic support was provided for eCommerce, and Customer Service Manager, responsible for developing customer service operations and policies. Additionally, Troy worked as a Merchandise Analyst at Meijer, optimizing inventory and sales strategies. Troy holds a Bachelor of Science degree in Business Administration and Management from Ferris State University.
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