Brian Walker

Brian Walker is currently the Senior Director of Customer Service at SteelCloud. Prior to that, they were with Orkin Pest Control from January 2010 to September 2013 as a Route Manager. Brian was responsible for ensuring high quality service to customers while communicating treatment protocol. Prior to Orkin, Brian was with Walgreens from January 2008 to December 2010 as an Assistant Manager. In that role, they managed cash each night, supervised up to 12 employees at a time, and maintained high sales figures for their department and the store.

Brian Walker has a Bachelor of Science in Computer Science from ECPI University, an Associate's degree in Computer Information Science with a concentration in Network Security from the same school, and a Bachelor of Arts in Theirtory from Longwood University. Brian also has various certifications in topics such as vulnerability management, pitching oneself, servant leadership, managing virtual teams, scrum, transitioning from waterfall to agile project management, introducing robotic process automation, employee engagement, Windows 10 security features, and Linux security and hardening.

Some of their coworkers include Matt Heimlich - Director, Software Engineering, Barbara Hyatt - Sales Process Analyst, and Nigel Hughes - VP, Sales. Their manager is Tony Caputo, CEO.