Jonathan Hidalgo is an accomplished IT professional with extensive experience in managerial and technical roles, primarily for Louis Vuitton. Currently serving as an IT Team Manager at the Stefanini Group, Jonathan oversees support for over 85 stores and corporate offices while implementing ITIL standards to enhance operational efficiency. Previous positions include leading deskside teams and providing IT support during store openings and renovations across the United States and Canada. Earlier career roles include safety coordination at Pret A Manger and IT consulting with Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. Jonathan holds an Associate's degree in Information Technology and Support Services from the New York Institute of English and Business and a Bachelor's degree in Computer and Information Sciences from Universidad APEC.
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