Faye Brown is an accomplished professional with extensive experience in digital transformation and customer experience management across several leading automotive companies. Currently serving as the Head of Digital Transformation and Innovation at Stellantis since May 2019, Faye previously held roles at Opel and General Motors, focusing on customer lifecycle systems, CRM deployment, and sales effectiveness. With a solid foundation in IT management and operations, Faye has effectively led European business operations, developed strategic customer contact models, and managed cross-functional teams. Faye began a career in customer service and IT support, and holds a law degree from the University of Leicester, complemented by strong academic achievements in secondary education.
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