Michael B. is an experienced professional currently serving as a Support Manager at Stellantis, focusing on optimizing internal and external processes to ensure customer satisfaction. Previously held positions include Support Manager at Groupe PSA and Brand Genius/QA Analyst at Conduent, specializing in customer journey optimization and aftersales processes. Michael also worked as a Business Improvement Consultant and Customer Service Supervisor, with a strong background in managing customer relations and service operations across various automotive brands including Peugeot, Citroën, and Saab. Michael holds a Bachelor's degree in Commercial Economics from HU University of Applied Sciences Utrecht.
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