Mike Collins is a focused and challenge-driven professional with 22 years of automotive experience within the Mopar Service, Parts, and Customer Care Organization at Stellantis N.V. They currently serve as the CX Project Manager for Service Quality for Chrysler and Alfa Romeo brands, managing all aspects of technical support at a large North American technical assistance center. Previously, Mike held various roles such as Field Operations Manager and Project Manager, demonstrating strong leadership and negotiation skills throughout their career. Their educational background includes a B.S. in Business Management from Oakland University. Mike remains open to new challenges both within and outside the automotive industry.
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