Stephane Riaud

Stephane Riaud is the Vice President for Warranty Cost Management and Customer Experience at Stellantis, where they oversee manufacturer warranty costs and foster optimal customer experiences since 2020. With nearly 30 years in the automotive industry, Stephane has held significant roles, including Vice President for Safety & Crisis Prevention at Groupe PSA, where they managed safety processes and built relationships with automotive authorities. Educated at Arts et Métiers ParisTech, they possess a robust skill set in complex problem-solving, decision-making, and quality management. Their expertise in lean manufacturing and crisis prevention has positioned them as a leader in ensuring product safety and quality.